EXCHANGES ARE EASY. Ship back your current parcel, let us know what you'd like in exchange and we’ll get you set up with a new order.

Initiate an exchange at surfwaveboard@outlook.com


All paddleboards are covered by our 30-DAY guarantee - from the date of purchase, you can return your product if you are not satisfied for any reason.After inspection and confirm that the product is not damaged by human causes,we will issue a full refund.

  • All original package contents must be included with the return, any missing items will delay the refund process.
  • If the returned package has human caused damage or is missing original accessories, we will deduct the cost based on the value of the item.

Note: For any return application, please contact us at surfwaveboard@outlook.com. Any return or exchange without prior application will not be accepted.

Shipping Cost

  • Due to personal subjective reasons (such as dislike, unsuitability), the shipping cost of return and exchange shall be borne by the customer.
  • Due to the problem of the product itself (not including external factors such as improper operation, please refer to the Warranty for details), the shipping freight incurred by the return and exchange is borne by Surfwave.

Start a Return


Paddle Board

Part of the appeal of stand up paddling is that it is a relatively easy activity to learn for people of any age or fitness level. In many cases, people having no water skills can learn to paddle in 10-15 minutes as long as get them a nice, big, stable board. If you take some SUP lessons you’ll learn even faster and get comfortable on top of it.

Yep, absolutely. We have no reason to leave our furry friends at home along. Your dogs’ nails will not pop the PVC and they’ll love you for the adventure! Just put the dog on it or sit on it and go. The extra weight should not be a problem.

How To

STEP 1: Take items out of the bag and lay the board on a clean surface to roll out your SUP.

STEP 2: Remove the safety cap from the inflation / deflation valve and attach the pump hose end to the valve, turning to tighten.

STEP 3: Stand on the pump and begin to move the handle up and down. Make sure you pump directly up and down to avoid damaging the pump.

STEP 4: Once the pressure gauge reaches between 12 and 15 PSI, detach the pump hose from the air valve and replace the safety cap.

STEP 5: Attach your fin and leash and then have fun!

STEP 1: Make sure to clean off any dirt, sand or saltwater with fresh water. Then allow the board to dry or dry with a towel. Also, remove accessories such as the fin and leash.

STEP 2: Remove the valve cap and push down all the way and twist the valve head clockwise to lock the air valve open to release the air.

STEP 3: Begin to roll up the board from the end opposite the air valve making sure to push any remaining air towards the valve.

STEP 4: Once fully rolled up, use the compression strap to neatly store the SUP back in the carry bag.

STEP 5: When storing your SUP, keep it in a clean dry place. Always store your board in a cool, dry place or shady area out of reach of direct sunlight to avoid bursting or fading colors. We recommend storing your board anywhere between 5 – 40°C (40 – 105°F).

Care & Storage

Proper SUP storage is crucial for increasing your board’s longevity.

Here’s some top tips:

1. Make sure your board is fully dry before deflating, folding, and storing away. Storing your board when wet or damp can cause permanent damage over time.

2. Always store your SUP in appropriate temperatures. We recommend storing your board anywhere between 5 – 40°C (40 – 105°F).

3. Always remove your centre fin. If you deflate your board and try rolling it up with fins still in, this could cause permanent damage.