Thank you for your support to SurfWave. We hope you are happy with your purchase. We try our best to guarantee the quality of our paddle board. However, if there is quality problem within 1 year of your purchase, you may contact us for a warranty service. Please see below for more information on our warranty policy.
This Limited Warranty applies to physical goods purchased from SURFWAVE (the "Physical Goods").
LIMITED WARRANTY COVERAGE
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, SURFWAVE will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
WARRANTY ACTION
SURFWAVE will either repair the Product at no charge, using new or refurbished replacement parts.
WARRANTY PERIOD
The Warranty Period for Physical Goods purchased from SURFWAVE is 365 days from the date of purchase.
Please Note
This Limited Warranty does not cover any problem that is caused by:
- Conditions, malfunctions or damage not resulting from defects in material or workmanship
- Issues caused by artificial damage and abnormal use
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
- By visiting this page on our website: https://www.surfwaveboard.com/pages/contact
- By sending us an email: surfwavemarket@gmail.com
Last updated [26/7/2024]